Online Course & In-Personal Training
Terms and Conditions
Introduction
These terms and conditions relate to our various different products and services. Please ensure that you are reviewing the correct section whilst our ethos remains the same across the business, there are slight variations to the terms and so we have separated out our terms, click here to read our terms relating to:
- Product purchases from our website
- Course and education purchases from our website
- Teeth whitening in person appointments at our salon
The following terminology applies to these terms and conditions: “Customer”, “User” “You” and “Your” refers to you, the person accessing this website and you as a purchaser. “The Company”, “Ourselves”, , “We” and “Us”, refers to the Company, Beauty Abundance Empire Ltd, a UK limited company registered under company number 15702716 with registered office at 124 City Road, London, EC1V 2NX, trading as BeautyXLish.
It is important that you are aware that the regulations around the provision of teeth whitening services differ in different parts of the world. Some countries require those performing the treatment to be a qualified dentist. There are regulations and requirements around the percentage level of peroxide in the whitening products.
Guidance around the area specific information is covered within our courses but we provide no guarantees that you will be able to provide teeth whitening services in your area. Please speak to us before purchasing if you have questions relating to the regulations in place for teeth whitening services where you are based.
2 – COURSE AND EDUCATION PURCHASES FROM OUR WEBSITE
- Online Self-Paced Digital Training Courses:
We have worked hard to create digital products which are of a high standard and which create industry leading training for teeth whitening technicians.
The details of exactly what is included in each one of our courses is set out on our website. Be sure to read the specifics on each sales page as this details what is and isn’t included. We have different packages with online training only or online training plus products.
How to use and access our course: On successful completion of your purchase, you will gain instant access to our online portal where you will find the training material and resources. At the point of purchase you will select the course which you want to enrol in and the duration of time over which you will pay for the course. The price of the online courses grants you access for 12 months and you have 12 months to complete the course from the date of purchase. If you chose to spread the cost you are not purchasing a subscription, you are agreeing to make all of the payments and pay the entire fee, whether or not you complete or use the course over the 12 month access period.
Should you require additional time to complete the course please get in touch, additional fees for extended access may apply.
Refunds: As you will receive instant access to the course you will not be entitled to receive a refund if you change your mind, so do check that you are purchasing the correct course to meet your needs and please get in touch with us by email beforehand to ask any questions. Your other statutory rights to a refund remain in place in the usual way.
Technical Difficulties or Product Issues: Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to lish@beautyxlish.com. If you have an issue with any of the products supplied with your course, please get in touch via email and we will support you.
Important Disclaimers and limitations: Please be aware that you are purchasing a digital product only. You will not receive a physical product unless a product kit is purchased and there will be no 1:1 or group training. Should you require further support get in touch and we can advise you of the options to work with us further, additional fees will apply.
We are a UK based company and we provide information which is correct and up to date at the time of publication. It is your responsibility to ensure that you understand and comply with the rules and regulations of the country where you are based, as some rules may differ. For UK, USA and Canada based students specifically, there is a module in the course which sets out key legal and regulatory considerations for those operating in the UK, USA and Canada. This module is useful for all students as it shares information about legal and regulatory topics which you can be used as a starting point for rules in your jurisdiction. We do not operate as lawyers or trained regulatory agents, all of the information shared within the course is information only and we provide no guarantees as to accuracy or completeness regarding any regulatory interpretation, enforcement, or suitability for individual business decisions, whether covered or omitted within the course.
We cannot provide any guarantee as to the outcomes achieved when taking our courses.
No content within our courses shall be construed as financial or legal advice. Should you need financial or legal support you should seek advice from a professional based in your jurisdiction.
In using our services you will be required to create an account and login details. The email address you select for your login should be kept up-to-date and accurate along with all other information you provide to us. You are responsible for the safety of this information and should keep your password private. You are not permitted to share your login information with third parties to utilise the products or services you have purchased from us. We reserve the right to suspend or terminate your use of our services and to take legal action should any of our terms be breached.
To the extent permitted by law, the total liability we may owe to you in connection with or arising out of your use of our products and these terms shall not exceed the total amount you have paid to use any of our products.
Intellectual Property: Please be advised that we reserve all rights to our intellectual property across all of our training. This means that whilst you are permitted to view and learn from the material and use the methodologies that we teach you within your business, you are not permitted to take any element of our training and teach it to others or pass it off as your own. Neither are you permitted copy, distribute, adapt, edit, share or sell any of our products with third parties. Should you wish to utilise our training resources and/or methodologies, please get in touch for licensing opportunities.
- 1:1 and Group Training Courses
In addition to our online courses we provide industry leading training in-person either 1:1 or in small groups (usually of no more than four people).
At the time of booking your place on an in-person course you will be required to provide a non-refundable booking fee. In booking your place on a specific course you will be granted a place on a course on a specific date and time and your place will be held, preventing others from booking. Therefore, the non-refundable booking fee is non-refundable in all circumstance, even in instances where you change your mind, unless our “Book with confidence 48hr rule” applies.
“Book with confidence 48hr rule”: If you provide notification via email that you wish to cancel and that email is sent within 48 hours after you book, you cancel your place on the course and you will be permitted to a full refund, unless the course is due to begin within less than 10 days and then the below cancellation terms and fees will apply.
Payment of fees and Cancellation: A non-refundable booking fee is paid upon enrolment. The remaining balance is to be settled in full prior to or on the day of the student’s first training/course day.
Should the student wish to cancel the training, the following fees will apply:
- Training course/s cancelled with more than 10 days prior to the first day of the student’s training, the non-refundable deposit is retained and no further fees are due.
- Training course/s cancelled less than 10 days but more than 48 hours prior to the first day of the student’s training course, the student will be charged 50% of the tuition fee which must be paid on the date the training course was due to start.
- Training course/s cancelled 48 hours, or less, prior to the first day of the student’s training course, the student will be charged 100% of the tuition fee which must be paid on the date the training course was due to start.
Once training course has commenced, you are committed to the full paid amount of the tuition fee in full, even if you later decide to not continue or complete the training course, for any reasons.
Termination: We reserve the right to terminate this enrolment agreement under the following conditions:
- Failure to abide for any of the criteria listed in the regulations; or
- Action upon a complaint by our employees or educators; or
- If the educator deems the situation as unsafe, threatening and poses a risk to the educator and students health, safety and wellbeing.
In all circumstances we reserve the right to cancel an enrolment at our discretion. Where termination arises as a result of an issue caused by a student, we reserve the right not to provide a refund. Any refunds due in connection with termination are at our sole discretion and are dependent on the circumstances.
COVID-19 Sick Notice / Snap Lockdown: If a student is not feeling well, or is sick prior / during the training course, the student is required to notify the educator immediately.
We are accommodating as best we can however if due to the circumstances and we are unable to continue operating as per normal we will reschedule students enrolment dates. Those that are unable to reschedule will still receive their kit and credit towards future services and/or our online training. Any credit must be redeemed within six months of issue.
If the students training dates are affected by a snap lockdown or are unable to make the training dates due to COVID-19, we will do our best accommodate and reschedule your training dates to match your best availability. We do require as much notice as possible. If we are unable to meet a date to reschedule your in-person training dates, you will be enrolled to our online training, and all services will be delivered remotely no refunds or partial refunds will be given.
Conduct: Where you join a group training programme you are requested and required to treat all participants respectfully. We do not tolerate inappropriate behaviour which may include bullying, racism or sexism of any kind. We reserve the right to remove any participant from the course due to behaviour which does not align with our ethos.
We will not be held responsible for the behaviour or actions of any other participant. Should your behaviour be deemed offensive or inappropriate, we reserve the right to remove you from the platform and/or support channels with immediate effect.
You are requested and required to respect every participant’s confidentiality and intellectual property rights. We will not be responsible for the actions of any other participants, including for any disclosures made by any other based on information which has been shared within the group sessions or the support group.
Intellectual Property and Ownership: All training materials remain the property of Beauty Abundance Empire and are not to be reproduced or distributed. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.
Further, you are not permitted to use the trainings, including those available in the learning portal and those delivered in person, to teach or train others, or to use our platform, style or materials to create your own similar services.
Confidentiality: We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimers, exclusions and limitations of liability: The aim of our courses and training is to provide you training and skills so that you can offer teeth whitening services. As a business owner, your business is individual and personal to you and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly add a service to your website and be fully booked overnight. We cannot guarantee any level of success from any of our courses.
We reserve the right to provide our products and services to any customers of our choice. Such customers may represent a competitor in your chosen field or industry and we offer no exclusivity as to access or any liability to you in connection with the use of our platform by your competitors.
We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
We make no guarantees or claims as to the success of any user or student. Each individual is unique and their business and processes are unique to them. The aim is that by working through the training material and resources and taking advantage of all of the elements which the course has to offer, you will have new information, strategies and techniques to create a successful business.
It is important that you are aware that the regulations around the provision of teeth whitening services differ in different parts of the world. Some countries require those performing the treatment to be a qualified dentist. There are regulations and requirements around the percentage level of peroxide in the whitening products.
Guidance around the area specific information is covered within our courses but we provide no guarantees that you will be able to provide teeth whitening services in your area. Please speak to us before purchasing if you have questions relating to the regulations in place for teeth whitening services where you are based.
From time to time, we will share testimonials and success stories. Not all students achieve the same level of revenue success; some students will not generate any revenue. We cannot guarantee any specific level of success or income. You should not rely on any results shared or any testimonials as an indication of what success you may create.
All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the platform. We are not responsible for any loss of opportunity or any investments which you make.
We are not responsible for any commercial agreements between you and your customers. We do not monitor your service deliverability and have no responsibility to you in this regard.
No content within our courses shall be construed as financial or legal advice. Should you need financial or legal support you should seek advice from a professional based in your jurisdiction.
In using our services you will be required to create an account and login details. The email address you select for your login should be kept up-to-date and accurate along with all other information you provide to us. You are responsible for the safety of this information and should keep your password private. You are not permitted to share your login information with third parties to utilise the products or services you have purchased from us. We reserve the right to suspend or terminate your use of our services and to take legal action should any of our terms be breached.
To the extent permitted by law, the total liability we may owe to you in connection with or arising out of your use of our products and these terms shall not exceed the total amount you have paid to use any of our courses.
From time to time, we may provide training and resources from third-party experts. Whilst these experts are carefully selected, we provide no guarantees or representation that the information that third-party experts provide is accurate. Should you wish to work with an expert whom you are introduced to via the platform, then you do so at your own risk and you should complete your own due diligence. We provide no representations or warranties in respect of any experts. Should there be a referral or commission agreement in place with any experts that will be transparently disclosed.
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, we:
- exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature;
- exclude all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
We do not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Privacy, Security and our use of AI
When using our services you agree to do so in accordance with applicable data protection legislation. You are responsible for ensuring that your client’s data is protected in accordance with data protection, security and privacy legislation which may apply differently to different users depending on where they reside. This includes the requirement to ensure that you have valid consent on behalf of your clients for any data storage, including the use of special category data and including the use of cookies or similar technologies. Where required, you must ensure that you have a privacy policy and cookies policy which is compliant with the necessary laws and regulations.
For details of how we use AI in our delivery of our services to you, please see our AI policy.
Management & maintenance, changes and updates
We are committed to delivering the highest level of service and therefore our products and services are subject to change. Whilst we aim for our training resources to be always available, we make no guarantees as to the availability of any of our digital courses at any specific time. Where we plan to remove access to part of a product or service we will, where possible, provide advance notice. However, we retain the right to alter and amend our offers at any time as required.
From time to time, we will have to maintain and upgrade our system. During those periods we will provide as much notice as possible and aim to limit any downtime to only that which is strictly necessary. Where possible we shall provide you with advanced notice of technical downtime. We shall not be liable to you for any losses during periods of planned or unplanned downtime.
General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in the delivery of the platform. These written terms shall constitute the entire agreement between us.
Should there be any conflict between these terms and any payment gateway, these terms shall prevail.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
In the event of a dispute, both parties agree to attempt to resolve the issue through negotiation and, if unsuccessful, where appropriate, through mediation before resorting to litigation. There is no requirement to mediate but this should be considered by the parties before litigation is initiated.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction for any matter and proceedings arising out of the use of the platform.